- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Most items are despatched next business day. We use economy delivery methods and a signature is normally required on delivery.
- We only Deliver to the UK. We now offer FREE DELIVERY on all orders.
- Privacy & Security
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We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
- your name
- address
- phone number
- email address
- credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us shop@jitsbits.com
- Returns & Replacements
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Please contact us if you have any problems and we'll do our best to help.The legal bit:- Items may be returned within 14 days of receipt. Buyers to pay return postage cost (please use insured/tracked postal services). Full purchase price will be refunded. Item must be in same condition as received - returned with all relevant packaging. After 14 days please contact manufacturers for warranty - we will assist wherever possible and most items carry 12 months manufacturer warranty - subject to wear and tear.Please retain your invoice and manufacturer instructions/packaging for warranty claims.
- Ordering
- If you have any problems placing an order please email us shop@jitsbits.com
- Payment, Pricing & Promotions
- Our prices change regularly. This is dependant on our stock and also our competitors' prices. We do try to provide the most competitive price we can.
- All prices stated on this website INCLUDE VAT (where applicable) and a VAT invoice is supplied with all orders.
- Viewing Orders
- Please log into your account to view your order status.
- Updating Account Information
- Please keep your account details up to date by logging into your account if you would like to be kept informed of any future promotions we may have.

